Privacy Policy
This policy explains how RiverX handles account information, workspace data, generated project files, and billing records when you use the platform.
What we collect
Account details, workspace activity, project content, billing metadata, and operational logs needed to run the service.
Why we collect it
To authenticate users, generate and host projects, prevent abuse, support customers, and improve product reliability.
Information we process
- Profile and sign-in data such as your email address and authentication identifiers.
- Workspace inputs and generated outputs, including prompts, code, files, previews, and publish metadata.
- Subscription and billing records required for plan access, invoicing, and credit allocation.
- Operational telemetry such as request logs, browser metadata, and diagnostic events for security and uptime.
How we use information
- To provide editing, generation, preview, deployment, and account-management features.
- To secure workspaces, detect fraud, enforce usage limits, and investigate abuse.
- To respond to support requests and maintain service quality.
- To meet legal, tax, accounting, and compliance obligations.
Data sharing
RiverX may share data with infrastructure, authentication, analytics, hosting, payment, and AI model providers strictly as needed to operate the service. We do not sell personal information.
Retention and requests
We retain data for as long as needed to operate the product, comply with law, resolve disputes, and enforce agreements. For privacy requests or account questions, use the Support page.