Use this page as the primary support destination for account access, billing questions, project issues, or publishing problems. Contact us and we will reply to the address on your account.
Account and billing
Questions about login, plan access, credits, invoices, or subscription changes should include your account email and workspace details.
Project and publishing
Share the project URL, preview link, deployment error, and steps to reproduce so the support team can triage quickly.
What to include in your message
Include these in your message so we can resolve the issue without a round trip:
- Your account email address.
- The affected workspace, project, or deployment URL.
- The exact error message, timestamp, and a short reproduction path.
- Whether the request is access, billing, bug triage, or production incident related.
Self-service links
- Dashboard for active projects and workspace access.
- Billing for plan and credit details.
- Login if you need to access your account first.
- RiverX Blog for practical guides and engineering notes.
- Changelog for shipped product updates.
Legal references
For service and data-handling details, review the Terms of Service and Privacy Policy.