Sent Templates

Sent Templates

Operate existing template records with templates.list, templates.get, templates.get_by_name, and templates.delete.

Establish connection and scope

Use client-managed OAuth 2.1/PKCE and never request or expose credentials. Surface the active organization and Sender Profile before deletion; use sent-account-readiness if the connection context does not expose both. Reauthorize in the client to change scope.

Avoid repeating template body text or sample data unnecessarily. Prefer template identifiers, names, languages, channels, categories, and statuses in summaries.

Find and inspect templates

• Use templates.list for filtered discovery and pagination.
• Use templates.get for an exact template identifier.
• Use templates.get_by_name when the user supplies a name. If a name can match more than one language, channel, or scope, present the candidates and resolve one exact record before continuing.

These tools inspect existing records. For authoring or classification, hand off to waba-template-author; for a tenant-facing creation experience, hand off to template-builder-ui.

Delete a template

1. Resolve the request to one exact template.
2. Fetch that target first with templates.get or templates.get_by_name. Never delete from a guessed identifier, broad filter, or stale list result.
3. Show a delete preview with the selected organization, Sender Profile, exact template identifier, name, language, channel, category, and status. State that deletion is destructive; do not repeat its body.
4. Ask for explicit confirmation to delete this exact target. Earlier or general approval is not sufficient.
5. Call templates.delete immediately after confirmation. A change to target, scope, or record invalidates confirmation.

Never call templates.delete without fetching the target and obtaining explicit confirmation immediately before the call. Treat every retry as a new mutation: refetch the target, show a fresh preview, and obtain new explicit confirmation.

If the result is ambiguous, re-read the target when possible. Report uncertainty and do not retry automatically.